Urgent message to our donors who have donated using Bankuet.

Urgent message to our donors who have donated using Bankuet.

If you have donated to Gateshead Foodbank using a different system (e.g. JustGiving), there is nothing to worry about.

We have been informed that Bankuet’s CRM supplier, Beacon, was affected by a cyber-security incident and donor contact details and donation histories may have been copied. No card or bank details were involved. Bankuet is contacting everyone affected directly — there is more information available here:

https://bankuet.notion.site/Information-about-the-Beacon-CRM-security-incident-3b3bc9cdf42d8011ba8af583231dcda6?v=284bc9cdf42d8116b7a1000c1b95826b

This incident relates to Beacon CRM and Bankuet specifically, not any of Gateshead Foodbank’s IT systems nor our service users. If you have any questions or concerns please contact dpo@gateshead.foodbank.org.uk.

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